Welcome to Yatree Destination Private Limited (“we,” “our,” “us”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal data when you use our services, including renting vehicles through our website, mobile applications, or in person.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you:

• Create an Account: Name, email address, phone number, address, and password.
• Make a Reservation: Contact details, driver’s license information, payment information, and rental preferences.
• Contact Customer Service: Any additional information you provide when you communicate with us.

We may also collect non-personal information automatically, such as:

• Usage Data: Information about how you interact with our website or mobile application.
• Device Data: Information about the device you use to access our services, including IP address, browser type, and operating system.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To Provide Our Services: Process your reservations, manage your account, and provide customer support.
• To Improve Our Services: Analyze usage data to enhance user experience and optimize our services.
• To Communicate with You: Send you updates, notifications, and promotional materials related to our services.
• To Ensure Security: Protect our services and prevent fraudulent activities.
• To Comply with Legal Obligations: Meet regulatory requirements and respond to legal requests.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: With trusted partners who assist us in operating our business, such as payment processors, customer service providers, and IT service providers.
• Legal Requirements: If required by law, to protect our rights, or in response to a legal process.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the right to:

• Access: Request a copy of the personal information we hold about you.
• Correct: Update or correct your personal information.
• Delete: Request the deletion of your personal information, subject to legal obligations.
• Object: Opt out of certain uses and disclosures of your personal information.

To exercise these rights, please contact us using the details provided below.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us understand your preferences and improve our services. You can control the use of cookies through your browser settings, but please note that disabling cookies may affect the functionality of our website.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete such information as soon as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website and updating the effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Yatree Destination Private Limited

97, BEHIND VIKAS HOSPITAL, HIRAN MAGRI SEC 3
Udaipur, Rajasthan, 313001
info@yatreedestination.com
8000505810

Thank you for trusting Yatree Destination Private Limited with your personal information. We are committed to safeguarding your privacy and ensuring a secure and enjoyable experience with our services.